FREQUENTLY ASKED QUESTIONS

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Is it possible to order an item seen in the Museum Shop?

Yes : you just have to send your request directly to the shop via the contact form, which you will find at this address :
https://www.oceano.org/contact/

From what age can my child visit the Museum?

The museum is open to all ages

Which animals are permitted in our establishments?

Only guide dogs and assistance dogs are permitted in our establishments. Their official guide or assistance dog identification card must be presented upon request; no other document or form of proof will be accepted. Pets and emotional support animals are not permitted, even with a medical certificate. We do not have kennelling facilities on site, but a facility located a few metres from the Museum can accommodate your pet. For further information, please contact them on +377 93 30 63 76.

Is the museum suitable for pushchairs?

Only level -1 is accessible via the stairs. The other floors and rooms in the Musuem are accessible by lift.

How do visits with combined tickets work (Musem + Palace, Museum + Exotic Garden, etc.)?

You can choose how to organise your day. The Palace is 5 minutes’ walk from the Museum.