FREQUENTLY ASKED QUESTIONS

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From what age can my child visit the Museum?

Le Musée se visite de 9 mois à 99 ans !

Are dogs allowed?

No, including small dogs in transport bags. Only guide dogs for the blind are allowed. We do not have a kennel; there is however one that can look after your pet only a few metres from the Museum.

Is the museum suitable for pushchairs?

Only level -1 is accessible via the stairs. The other floors and rooms in the Musuem are accessible by lift.

How do visits with combined tickets work (Musem + Palace, Museum + Exotic Garden, etc.)?

You can choose how to organise your day. The Palace is 5 minutes’ walk from the Museum.

Do you accept holiday vouchers?

No, and e-tickets may also not be purchased by giving the reference of the holiday vouchers.