FREQUENTLY ASKED QUESTIONS

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Is it possible to order an item seen in the Museum Shop?

Yes : you just have to send your request directly to the shop via the contact form, which you will find at this address :
https://www.oceano.org/contact/

From what age can my child visit the Museum?

The Museum is open to visitors 9 months to 99 years of age!

Is the museum suitable for pushchairs?

Only level -1 is accessible via the stairs. The other floors and rooms in the Musuem are accessible by lift.

Are dogs allowed?

No, including small dogs in transport bags. Only guide dogs for the blind are allowed. We do not have a kennel; there is however one that can look after your pet only a few metres from the Museum.

How do visits with combined tickets work (Musem + Palace, Museum + Exotic Garden, etc.)?

You can choose how to organise your day. The Palace is 5 minutes’ walk from the Museum.